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OCR: Lose Solutions for: Back Fonted Address Quick Links à CusePoint WebServer What does your error message relate to? Not Answered Actions: 5 out of 1062 retrieved INFERENCE'S CASEPOINT WEBSERVER uses case-based rea- soning (CBR) technology to help customers solve technical sup- port queries themselves, utilizing the power of the World Wide Web. In this example, a user has instantly solved a keyboard problem - without having to call the technical support hotline.